FREQUENTLY ASKED QUESTIONS

Please treat your jewelry with care. Our jewelry is durable, but sometimes these can react and cause discoloration in some situations. (Not often to happen)

Tips:

- Store your jewelry in a clean, dry space.

- Avoid damaging chemicals. (Hairspray, lotion, and perfume can be damaging)

- When in doubt, take it off. (swimming pool and gym isn’t ideal place for your jewelry)

We hope everyone finds their precious jewelry at Jazzy Tune, in considering with sizing issue, most of our rings/bracelets are adjustable to match in more common cases. As for non-adjustable jewelry, size is listed in the product description. Please do not hesitate to contact us here if you need further assistance in choosing your jewelry.

Here is a step-by-step guide on how to wear the flat back earrings by doing it on your own:

1. Ensure your hands are clean and sanitized.

2. Gently insert the earring post from the back of your ear.

3. Angle the earring head so that the pin or hole aligns with the post.

4. Gently screw the head in a clockwise direction into the post until firmly secured.

5. To remove, unscrew the head of the earring in a counter-clockwise direction.

Here is a step-by-step guide on how to wear the barbell earrings by doing it on your own:

1. Ensure your hands are clean and sanitized.

2. Gently insert the earring post from the front of your ear.

3. Angle the earring back so that the pin or hole aligns with the post.

4. Screw the back in a clockwise direction into the post until firmly secured.

5. To remove, unscrew the back of the earring in a counter-clockwise direction.

This is a common case for silver jewelry called tarnishing. However, tarnish only occurs on the surface of the jewelry and can be cleaned off. Please read our Jewelry Care Guide for more details.

Metal pieces like brass and bronze contain copper, which can oxidise with the acid and moisture on your skin to create copper chloride. Therefore stainless steel is a great option to make into piercings that won’t be tarnished if you care with the right step. Please read our Jewelry Care Guide for further information.

The stainless steel materials which we stated in the product description are including the clasps, the bar(post), and the ball.

Gauge is used to measure the thickness of piercing jewelry which refers to the thickness of the barbell going through your body piercing. The higher the gauge, the thinner the barbell. For example, a 20G barbell is going to be thin, and a 16G barbell is going to be thicker. Small gauges like 20G has a 0.8mm bar but large gauges like 16G has a 1.2mm bar.